Sinch

All Systems Operational

Integrations / Integrações Operational
90 days ago
99.98 % uptime
Today
SMPP ? Operational
90 days ago
99.96 % uptime
Today
Web service API ? Operational
90 days ago
99.96 % uptime
Today
Web service API (Legacy) ? Operational
90 days ago
99.96 % uptime
Today
FTP ? Operational
90 days ago
100.0 % uptime
Today
WEB Interface ? Operational
90 days ago
100.0 % uptime
Today
Call-back / Delivery Report Operational
90 days ago
100.0 % uptime
Today
Webhook DLR (delivery to handset) ? Operational
90 days ago
100.0 % uptime
Today
SMPP DLR (delivery to handset) ? Operational
90 days ago
100.0 % uptime
Today
SMPP Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Webhook Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Carriers / Operadoras Operational
90 days ago
99.99 % uptime
Today
Brazil - Vivo ? Operational
90 days ago
99.99 % uptime
Today
Brazil - Tim ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Claro ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Oi ? Operational
90 days ago
100.0 % uptime
Today
Brazil - CTBC (Algar) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Porto Conecta ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Sercomtel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Vodafone ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Mexico - Telcel ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Mexico - AT&T ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Altán Redes Operational
90 days ago
100.0 % uptime
Today
North Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Colombia - Avantel ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Claro (Comcel) ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Exito Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Une Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Virgin Mobile ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Uff Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Etb Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Claro ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Ice ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Claro (Porta) ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Claro ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Digicel ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Claro ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Honduras - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Claro ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Panama - Cable Wireless ? Operational
90 days ago
100.0 % uptime
Today
Panama - Claro ? Operational
90 days ago
100.0 % uptime
Today
Panama - Digicel ? Operational
90 days ago
100.0 % uptime
Today
Panama - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Bitel ? Operational
90 days ago
100.0 % uptime
Today
Peru - Claro ? Operational
90 days ago
100.0 % uptime
Today
Peru - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Nextel ? Operational
90 days ago
100.0 % uptime
Today
South Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Argentina - Claro ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Personal ? Operational
90 days ago
100.0 % uptime
Today
Chile - Claro ? Operational
90 days ago
100.0 % uptime
Today
Chile - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Chile - Entel ? Operational
90 days ago
100.0 % uptime
Today
Paraguay - Personal ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp - Envio de mensagens para o usuário (MT) Operational
90 days ago
99.99 % uptime
Today
API - WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SFTP Integration Whatsapp ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MT) ? Operational
90 days ago
99.97 % uptime
Today
WhatsApp - Recebimento de mensagens do usuário (MO) Operational
90 days ago
100.0 % uptime
Today
Facebook integration ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MO) ? Operational
90 days ago
100.0 % uptime
Today
DC7 - Dedicated Datacenter Operational
90 days ago
100.0 % uptime
Today
DC7 - API WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
DC7 - Web Interface MM2 ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MT Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MO Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - WhatsApp On-Premises API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025
Resolved - This incident has been resolved.
Mar 31, 04:13 UTC
Investigating - More info here.
Mar 31, 02:23 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Completed - The scheduled maintenance has been completed.
Mar 26, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 01:00 UTC
Scheduled - Notification Type: Grafana Update Version.

Impact: The Grafana service will be offline. (https://grafana.wavy.global/)

Details: We will be updating the current Grafana server. During the maintenance window, the Grafana service will be offline.

This maintenance will last for 2 hours.

Start time: 03/26/2025 01:00 AM (UTC)

End time: 03/26/2025 03:00 AM (UTC)

We appreciate your patience.

Mar 25, 19:45 UTC
Resolved - This incident has been resolved.
Mar 26, 00:48 UTC
Update - We are continuing to investigate this issue.
Mar 26, 00:47 UTC
Investigating - Notification Type: Instability in SMS delivery

Impact: Sending failure, queues, and delays in SMS delivery from VIVO operator.

Detail: Service and connectivity instability are being experienced, causing queues and delays in the delivery of VIVO operator traffic. The incident has been escalated internally for stabilization

Start Time: 17:47 UTC
End Time: 21:52 UTC

Mar 25, 22:31 UTC
Mar 25, 2025
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.