Sinch

All Systems Operational

Integrations / Integrações Operational
90 days ago
100.0 % uptime
Today
SMPP ? Operational
90 days ago
100.0 % uptime
Today
Web service API ? Operational
90 days ago
100.0 % uptime
Today
Web service API (Legacy) ? Operational
90 days ago
100.0 % uptime
Today
FTP ? Operational
90 days ago
100.0 % uptime
Today
WEB Interface ? Operational
90 days ago
100.0 % uptime
Today
Call-back / Delivery Report Operational
90 days ago
99.97 % uptime
Today
Webhook DLR (delivery to handset) ? Operational
90 days ago
99.9 % uptime
Today
SMPP DLR (delivery to handset) ? Operational
90 days ago
99.99 % uptime
Today
SMPP Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Webhook Callback (delivery to carrier) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Brazil - Vivo ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Tim ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Claro ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Oi ? Operational
90 days ago
100.0 % uptime
Today
Brazil - CTBC (Algar) ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Porto Conecta ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Sercomtel ? Operational
90 days ago
100.0 % uptime
Today
Brazil - Vodafone ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Mexico - Telcel ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Mexico - AT&T ? Operational
90 days ago
100.0 % uptime
Today
Mexico - Altán Redes Operational
90 days ago
100.0 % uptime
Today
North Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Colombia - Avantel ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Claro (Comcel) ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Exito Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Une Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Virgin Mobile ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Uff Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Etb Movil ? Operational
90 days ago
100.0 % uptime
Today
Colombia - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Claro ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Ice ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Claro (Porta) ? Operational
90 days ago
100.0 % uptime
Today
Ecuador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Claro ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Digicel ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Movistar ? Operational
90 days ago
100.0 % uptime
Today
El Salvador - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Claro ? Operational
90 days ago
100.0 % uptime
Today
Guatemala - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Honduras - Tigo ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Claro ? Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Panama - Cable Wireless ? Operational
90 days ago
100.0 % uptime
Today
Panama - Claro ? Operational
90 days ago
100.0 % uptime
Today
Panama - Digicel ? Operational
90 days ago
100.0 % uptime
Today
Panama - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Bitel ? Operational
90 days ago
100.0 % uptime
Today
Peru - Claro ? Operational
90 days ago
100.0 % uptime
Today
Peru - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Peru - Nextel ? Operational
90 days ago
100.0 % uptime
Today
South Latam - Carriers / Operadoras Operational
90 days ago
99.23 % uptime
Today
Argentina - Claro ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Nextel ? Operational
90 days ago
100.0 % uptime
Today
Argentina - Personal ? Operational
90 days ago
93.86 % uptime
Today
Chile - Claro ? Operational
90 days ago
100.0 % uptime
Today
Chile - Movistar ? Operational
90 days ago
100.0 % uptime
Today
Chile - Entel ? Operational
90 days ago
100.0 % uptime
Today
Paraguay - Personal ? Operational
90 days ago
100.0 % uptime
Today
WhatsApp - Envio de mensagens para o usuário (MT) Operational
90 days ago
99.94 % uptime
Today
API - WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
SFTP Integration Whatsapp ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MT) ? Operational
90 days ago
99.83 % uptime
Today
WhatsApp - Recebimento de mensagens do usuário (MO) Operational
90 days ago
100.0 % uptime
Today
Facebook integration ? Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MO) ? Operational
90 days ago
100.0 % uptime
Today
DC7 - Dedicated Datacenter Operational
90 days ago
100.0 % uptime
Today
DC7 - API WhatsApp ? Operational
90 days ago
100.0 % uptime
Today
DC7 - Web Interface MM2 ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MT Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - MO Queues ? Operational
90 days ago
100.0 % uptime
Today
DC7 - WhatsApp On-Premises API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 17, 2025

No incidents reported today.

Sep 16, 2025
Resolved - This incident has been resolved.
Sep 16, 19:33 UTC
Investigating - More info here.
Sep 16, 19:13 UTC
Resolved - This incident has been resolved.
Sep 16, 19:33 UTC
Investigating - More info here.
Sep 16, 19:13 UTC
Resolved - This incident has been resolved.
Sep 16, 07:41 UTC
Investigating - More info here.
Sep 16, 07:31 UTC
Sep 15, 2025
Resolved - This incident has been resolved.
Sep 15, 08:10 UTC
Investigating - More info here.
Sep 15, 07:20 UTC
Resolved - This incident has been resolved.
Sep 15, 07:11 UTC
Investigating - More info here.
Sep 15, 06:11 UTC
Sep 14, 2025
Resolved - This incident has been resolved.
Sep 14, 09:11 UTC
Investigating - More info here.
Sep 14, 07:41 UTC
Resolved - This incident has been resolved.
Sep 14, 07:37 UTC
Investigating - More info here.
Sep 14, 06:57 UTC
Resolved - This incident has been resolved.
Sep 14, 06:21 UTC
Investigating - More info here.
Sep 14, 06:11 UTC
Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Resolved - This incident has been resolved.
Sep 11, 18:20 UTC
Investigating - We are currently investigating this issue.
Sep 11, 02:13 UTC
Sep 10, 2025

No incidents reported.

Sep 9, 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 05:00 UTC
Scheduled - Notification Type: Maintenance AT&T México Carrier.

Impact: Possible interruption of SMS service and delays.

Detail: We inform that the AT&T México carrier will execute a maintenance on their platform on the informed date. It is possible that may be some intermittence on the service to this carrier that would cause failures or slowness on the delivery. So we recommend to keep on mind this notification in order to avoid affections on your sendings.

This maintenance will last for 6 hours

Start Time: 2025 / 09 / 09 05:00 hrs. (UTC)
End Time: 2025/ 09 / 09 11:00 hrs. (UTC)

We appreciate your patience and our apologies for any inconvenience caused.

Team Customer Service Latam.

Sep 8, 22:11 UTC
Sep 8, 2025
Completed - The scheduled maintenance has been completed.
Sep 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 05:00 UTC
Scheduled - Notification Type: Maintenance AT&T México Carrier.

Impact: Possible interruption of SMS service and delays.

Detail: We inform that the AT&T México carrier will execute a maintenance on their platform on the informed date. It is possible that may be some intermittence on the service to this carrier that would cause failures or slowness on the delivery. So we recommend to keep on mind this notification in order to avoid affections on your sendings.

This maintenance will last for 6 hours

Start Time: 2025 / 09 / 08 05:00 hrs. (UTC)
End Time: 2025/ 09 / 08 11:00 hrs. (UTC)

We appreciate your patience and our apologies for any inconvenience caused.

Best Regards.

Team Customer Service Latam.

Sep 6, 00:54 UTC
Resolved - This incident has been resolved.
Sep 8, 06:46 UTC
Investigating - More info here.
Sep 8, 06:36 UTC
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Resolved - This incident has been resolved.
Sep 5, 15:10 UTC
Investigating - More info here.
Sep 5, 15:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 05:00 UTC
Scheduled - Notification Type: Maintenance AT&T México Carrier.

Impact: Possible interruption of SMS service and delays.

Detail: We inform that the AT&T México carrier will execute a maintenance on their platform on the informed date. It is possible that may be some intermittence on the service to this carrier that would cause failures or slowness on the delivery. So we recommend to keep on mind this notification in order to avoid affections on your sendings.

This maintenance will last for 6 hours

Start Time: 2025 / 09 / 05 05:00 hrs. (UTC)
End Time: 2025/ 09 / 05 11:00 hrs. (UTC)

We appreciate your patience and our apologies for any inconvenience caused.

Team Customer Service Latam.

Sep 5, 00:48 UTC
Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.