Sinch

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Integrations / Integrações Operational
90 days ago
99.99 % uptime
Today
SMPP Operational
90 days ago
99.98 % uptime
Today
Web service API Operational
90 days ago
100.0 % uptime
Today
Web service API (Legacy) Operational
90 days ago
100.0 % uptime
Today
FTP Operational
90 days ago
100.0 % uptime
Today
WEB Interface Operational
90 days ago
100.0 % uptime
Today
Call-back / Delivery Report Operational
90 days ago
99.86 % uptime
Today
Webhook DLR (delivery to handset) Operational
90 days ago
99.48 % uptime
Today
SMPP DLR (delivery to handset) Operational
90 days ago
99.99 % uptime
Today
SMPP Callback (delivery to carrier) Operational
90 days ago
100.0 % uptime
Today
Webhook Callback (delivery to carrier) Operational
90 days ago
100.0 % uptime
Today
Brazil - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Brazil - Vivo Operational
90 days ago
100.0 % uptime
Today
Brazil - Tim Operational
90 days ago
100.0 % uptime
Today
Brazil - Claro Operational
90 days ago
100.0 % uptime
Today
Brazil - Oi Operational
90 days ago
100.0 % uptime
Today
Brazil - CTBC (Algar) Operational
90 days ago
100.0 % uptime
Today
Brazil - Nextel Operational
90 days ago
100.0 % uptime
Today
Brazil - Porto Conecta Operational
90 days ago
100.0 % uptime
Today
Brazil - Sercomtel Operational
90 days ago
100.0 % uptime
Today
Brazil - Vodafone Operational
90 days ago
100.0 % uptime
Today
Mexico - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Mexico - Telcel Operational
90 days ago
100.0 % uptime
Today
Mexico - Movistar Operational
90 days ago
100.0 % uptime
Today
Mexico - AT&T Operational
90 days ago
100.0 % uptime
Today
Mexico - Altán Redes Operational
90 days ago
100.0 % uptime
Today
North Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Colombia - Avantel Operational
90 days ago
100.0 % uptime
Today
Colombia - Claro (Comcel) Operational
90 days ago
100.0 % uptime
Today
Colombia - Exito Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Movistar Operational
90 days ago
100.0 % uptime
Today
Colombia - Une Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Virgin Mobile Operational
90 days ago
100.0 % uptime
Today
Colombia - Uff Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Etb Movil Operational
90 days ago
100.0 % uptime
Today
Colombia - Tigo Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Claro Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Movistar Operational
90 days ago
100.0 % uptime
Today
Costa Rica - Ice Operational
90 days ago
100.0 % uptime
Today
Ecuador - Claro (Porta) Operational
90 days ago
100.0 % uptime
Today
Ecuador - Movistar Operational
90 days ago
100.0 % uptime
Today
El Salvador - Claro Operational
90 days ago
100.0 % uptime
Today
El Salvador - Digicel Operational
90 days ago
100.0 % uptime
Today
El Salvador - Movistar Operational
90 days ago
100.0 % uptime
Today
El Salvador - Tigo Operational
90 days ago
100.0 % uptime
Today
Guatemala - Claro Operational
90 days ago
100.0 % uptime
Today
Guatemala - Tigo Operational
90 days ago
100.0 % uptime
Today
Honduras - Tigo Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Claro Operational
90 days ago
100.0 % uptime
Today
Nicaragua - Movistar Operational
90 days ago
100.0 % uptime
Today
Panama - Cable Wireless Operational
90 days ago
100.0 % uptime
Today
Panama - Claro Operational
90 days ago
100.0 % uptime
Today
Panama - Digicel Operational
90 days ago
100.0 % uptime
Today
Panama - Movistar Operational
90 days ago
100.0 % uptime
Today
Peru - Bitel Operational
90 days ago
100.0 % uptime
Today
Peru - Claro Operational
90 days ago
100.0 % uptime
Today
Peru - Movistar Operational
90 days ago
100.0 % uptime
Today
Peru - Nextel Operational
90 days ago
100.0 % uptime
Today
South Latam - Carriers / Operadoras Operational
90 days ago
100.0 % uptime
Today
Argentina - Claro Operational
90 days ago
100.0 % uptime
Today
Argentina - Movistar Operational
90 days ago
100.0 % uptime
Today
Argentina - Nextel Operational
90 days ago
100.0 % uptime
Today
Argentina - Personal Operational
90 days ago
100.0 % uptime
Today
Chile - Claro Operational
90 days ago
100.0 % uptime
Today
Chile - Movistar Operational
90 days ago
100.0 % uptime
Today
Chile - Entel Operational
90 days ago
100.0 % uptime
Today
Paraguay - Personal Operational
90 days ago
100.0 % uptime
Today
WhatsApp - Envio de mensagens para o usuário (MT) Operational
90 days ago
99.99 % uptime
Today
API - WhatsApp Operational
90 days ago
100.0 % uptime
Today
SFTP Integration Whatsapp Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MT) Operational
90 days ago
99.99 % uptime
Today
WhatsApp - Recebimento de mensagens do usuário (MO) Operational
90 days ago
100.0 % uptime
Today
Facebook integration Operational
90 days ago
100.0 % uptime
Today
Internal Queues (MO) Operational
90 days ago
100.0 % uptime
Today
DC7 - Dedicated Datacenter Operational
90 days ago
99.97 % uptime
Today
DC7 - API WhatsApp Operational
90 days ago
99.89 % uptime
Today
DC7 - Web Interface MM2 Operational
90 days ago
100.0 % uptime
Today
DC7 - MT Queues Operational
90 days ago
100.0 % uptime
Today
DC7 - MO Queues Operational
90 days ago
100.0 % uptime
Today
DC7 - WhatsApp On-Premises API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 2, 2026

No incidents reported today.

Feb 1, 2026
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Feb 1, 09:04 UTC
Investigating - More info here.
Feb 1, 08:54 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Feb 1, 08:50 UTC
Investigating - More info here.
Feb 1, 08:30 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Feb 1, 08:11 UTC
Investigating - More info here.
Feb 1, 07:31 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Feb 1, 07:29 UTC
Investigating - More info here.
Feb 1, 07:19 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Feb 1, 07:08 UTC
Investigating - More info here.
Feb 1, 06:58 UTC
Jan 31, 2026
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 31, 07:45 UTC
Investigating - More info here.
Jan 31, 07:35 UTC
Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Partial outage on SMPP
Resolved - This incident has been resolved.
Jan 28, 14:20 UTC
Investigating - More info here.
Jan 28, 13:33 UTC
Jan 27, 2026

No incidents reported.

Jan 26, 2026
CS - SSL Certificate Renewal
Completed - The scheduled maintenance has been completed.
Jan 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 09:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 17:06 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 23, 16:55 UTC
Scheduled - Notification Type: SSL Certificate Renewal

Detail: Sinch will be performing a scheduled maintenance to renew the SSL certificate for the below endpoints.

Wavy endpoints:

http://br.sms.wavy.sinch.com/

http://br1.sms.wavy.sinch.com/

http://br2.sms.wavy.sinch.com/

TWW endpoints:

http://br.sms.tww.sinch.com/

http://br1.sms.tww.sinch.com/

http://br2.sms.tww.sinch.com/

Start Time: 2026-01-26 09:00 UTC
End Time: 2026-01-26 12:00 UTC

As part of this update, please note that the root certificates have also changed. We recommend updating the root certificates as well to ensure continued trust and smooth operation.

Download the certificate files for all the above mentioned certificates here: https://clxgroup.sharepoint.com/:f:/s/CLX_Support_Anonymous_link/IgCN9FZP0jyCQ6WkEM7QoaiRAZQTuaRzOxTwitydOMFNAF0

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

Best Regards,

Sinch Customer Support Latam
Jan 26, 09:00 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 26, 08:50 UTC
Investigating - More info here.
Jan 26, 08:40 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 26, 08:26 UTC
Investigating - More info here.
Jan 26, 08:16 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 26, 08:13 UTC
Investigating - More info here.
Jan 26, 07:13 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 26, 07:08 UTC
Investigating - More info here.
Jan 26, 06:48 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 26, 06:39 UTC
Investigating - More info here.
Jan 26, 06:19 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 26, 06:02 UTC
Investigating - More info here.
Jan 26, 05:52 UTC
Jan 25, 2026
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 25, 09:05 UTC
Investigating - More info here.
Jan 25, 08:15 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 25, 08:11 UTC
Investigating - More info here.
Jan 25, 07:51 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 25, 07:40 UTC
Investigating - More info here.
Jan 25, 07:30 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 25, 07:17 UTC
Investigating - More info here.
Jan 25, 06:57 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 25, 06:43 UTC
Investigating - More info here.
Jan 25, 06:33 UTC
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026
Partial outage on DC7 - API WhatsApp
Resolved - This incident has been resolved.
Jan 19, 15:00 UTC
Investigating - We are currently investigating this issue.
Jan 19, 12:10 UTC
Partial outage on DC7 - API WhatsApp
Resolved - This incident has been resolved.
Jan 19, 12:00 UTC
Investigating - We are currently investigating this issue.
Jan 19, 11:20 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 19, 08:37 UTC
Investigating - More info here.
Jan 19, 08:27 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 19, 08:17 UTC
Investigating - More info here.
Jan 19, 06:57 UTC
Partial outage on Webhook DLR (delivery to handset)
Resolved - This incident has been resolved.
Jan 19, 06:48 UTC
Investigating - More info here.
Jan 19, 06:18 UTC
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